Citilink 9.1.1

Citilink is a low-cost airline operating in Indonesia, known for providing affordable flight options within the country and to international destinations.

Citilink operates flights to various domestic destinations across Indonesia, as well as select international routes in Southeast Asia.

Citilink's baggage policy typically allows one carry-on bag with a maximum weight of 7 kg. Checked baggage is not included in the base fare and can be purchased separately.

Yes, travelers can choose their seat when booking their flight or during online check-in for an additional fee.

As a low-cost carrier, Citilink offers basic services, including in-flight snacks and beverages available for purchase. However, additional amenities like Wi-Fi and entertainment may not be provided.

Passengers can check in online through the Citilink website or mobile app, or at the airport check-in counters.

Citilink's refund and cancellation policies depend on the type of ticket purchased. Generally, low-cost tickets are non-refundable, but policies may vary.

Yes, Citilink has a loyalty program called Citilink Rewards where frequent flyers can earn points for discounts on future flights and other benefits.

Citilink customer service can be contacted through their official website, customer service hotline, or social media channels.

Citilink implements various COVID-19 safety measures such as mandatory mask-wearing, social distancing at check-in counters, and enhanced cleaning protocols on aircraft.